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FAQ

Shipping:

We ship all orders through the United States Postal Service.

When your order is shipped, you will receive a tracking number to the e-mail provided.

You can track your package at www.usps.com

 

 

When will we ship your package?

Orders are usually shipped out within 3-5 business days.

Orders placed on Friday and the weekends will go out the next week.

We do not ship on Saturday, Sunday or on holidays.

 

 

Where is my package?

If your tracking says your package has been delivered, and it's nowhere to be found please contact your local post office.

 

 

Also, be sure to check with reception or the office if you live in a building with multiple residents.

 

 

If your tracking is not updating for some reason, please contact your local post office. They can check on the status for you.

 

 

Be sure to check your order information to make sure you entered the correct shipping information.

 

 

 

Missing Item or Incorrect Order:

If your order arrives and is incorrect, please contact us through on facebook or by email within 3 days of receiving your order. Be sure to include all important information such as what is incorrect, what you should have received, your email and order number. We will do our best to fix the issue.

If you are missing an item please message us to let us know about the missing item. Contact us through our facebook page or by email. Please be sure to include what item is missing, your order number and email.